We’re here when you need us.
Questions about a program, an existing booking, becoming a Healthmate, privacy, refunds or something else? Send us a message and the right person will get back to you.
A real person will read your message.
Choose the channel that works for you. For booking or account matters, including the booking reference in your message helps us respond faster.
Send us a message
Verify your email once and your message will go directly to the LIFED support team.
Useful policies and support information
Some questions are answered immediately in our policies. These are the documents most commonly needed by seekers and Healthmates.
Booking, participation and platform terms for people using LIFED.
Cancellation & RefundsRefund tiers, rescheduling, cancellations, credits and dispute procedures.
Privacy PolicyHow personal and wellbeing information is collected, protected and used.
Participation TermsHealth, risk and responsibility information for attending LIFED programs.
Healthmate TermsPartnership, pricing, commission, settlements, program standards and Healthmate responsibilities.
Payment & Settlement TermsSeeker payments, Healthmate commission, weekly settlements, deductions, taxes and payment-security rules.
Find us in Kalamassery, Kochi
Our team is based at KINFRA Hi-Tech Park, HMT Road, Kalamassery, Kochi, Kerala. Meetings are by appointment unless otherwise arranged.